Tenant databases, a great safety net

Last week the issue of tenants’ rights hit the media with uproar on talkback radio and online forums responding to news stories about a tenancy database which allows real estate agents to find out when a tenant is considering moving house.

So is Morton & Morton checking up on our tenants?

You bet we are.  As property managers it’s absolutely our responsibility to ensure the properties we manage are occupied by reputable, reliable, honest tenants. It’s also our responsibility to ensure the properties are maintained in accordance with the rental agreement.

That means doing a full background and reference check as well as a minimum annual inspection of the premises.  So yes Morton & Morton uses tenancy databases, including some supplied by the TICA because they’re an invaluable tool for our business. 

We don’t use Virtual Manager but I must admit the ability to get advance warning on the intent of a tenant to move could be handy. 

That’s not because we want to be petty and malicious and try to block the tenant leaving! We don’t like unhappy tenants…more often than not unhappy tenants lead to unhappy landlords so everybody loses.  Rather it would give us more time to plan and better manage the prospective tenant changeover.  

Instead what Morton & Morton currently uses is good old fashioned courtesy.

Our Property Managers take the time to get to know the owners, properties and the tenants under our care. Click here for more information. 

Staying in touch with our tenants means we’re in the loop so if there is a problem or if their circumstances change and they think they want to move the tenant simply talks to us.